Flight Explorer Launches Customer Portal and Online Training Module
McLean, VA. – May 18, 2006 – Flight Explorer (FE), a global flight tracking, information technology and communications solutions provider to the aviation community, today announced the launch of its Web-based FE Professional™ Customer Portal. FE Professional is the industry's most accurate, reliable and widely-used Aircraft Situational Display (ASD) system. The Customer Portal provides FE Professional customers complete access to its new and comprehensive Online Training Module and other robust customer support features.
The Online Training Module has been designed as a 45 minute tutorial covering the basics of Flight Explorer Professional. Key focus areas of the training include:
Navigating Flight Explorer
Event Manager and Alerts
NASA FACET Queries
Flight Explorer Professional users can gain access to the Training Module by logging on to the FE Pro Customer Portal at https://www.flightexplorer.com/login.aspx. All users need to log-in is their FE Professional username and password.
“The new Portal and Training Module provides our customers with an exceptional level of technical knowledge on how to best use Flight Explorer’s powerful features to increase the safety, efficiency and performance of their flight operations, “ said Flight Explorer CEO Jim Kelly. “Making these new tools available is just the next logistical step in meeting our commitment to set a new standard in the aviation industry for customer support.”
The Portal also provides customers access to the FE Professional Forum where they can freely post and answer questions on current and future FE Professional features and capabilities and discuss best practices. In addition, customers can participate in monthly surveys, access detailed product information and updates, contact the FE support team and download the latest company and industry news.
About Flight Explorer
Flight Explorer partners with the aviation community providing powerful global flight tracking, information technology and communications solutions that enhance flight operations. Clients include FedEx, UPS, Hawaiian Airlines, NetJets, JetBlue, FAA, Continental Airlines, Bombardier Business Jet Solutions, World Airways, Air Canada, MillionAir, TAG Aviation, AeroMexico, the City of Chicago Department of Aviation, the Port Authority of New York & New Jersey, Atlanta Hartsfield International Airport and airport and port authorities in more than two dozen states. For more information please contact 1-866-235-6870 or visit www.flightexplorer.com.