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FLIGHT TRACKING

Professional Edition Frequently Asked Questions

What is Flight Explorer?
What type of data is supplied?
What areas of the world does Flight Explorer provide flight data for?
How real-time is it?
What are the minimum system requirements to run Flight Explorer?
May I use my existing on-site Meteorlogix or WSI weather feed with Flight Explorer?
 
Does Flight Explorer work with Microsoft Windows 2000 Terminal Server?
Does Flight Explorer run on a Mac?
Will Flight Explorer work behind a firewall?
Why do some aircraft appear with a BLOCKED tail number?
Can Flight Explorer views specific to my user id be saved to a server so I may use them at any computer on the network?
If I install Windows XP Service Pack 2 will Flight Explorer Professional run properly?

What is Flight Explorer?

Flight Explorer is a PC based, real-time, graphical aircraft situation display (ASD). Flight Explorer uses your PC and a standard Internet connection (dial-up or dedicated) to display real-time aircraft and weather information from our data center.

What type of data is supplied?

Flight Explorer provides the most accurate and reliable stream of air traffic data available in the industry. The data is based upon radar, satellite and other tracking information supplied by the FAA and other sources. Once Flight Explorer receives this data, it is processed and sent to the Flight Explorer client software via the Internet.

For subscribers to Honeywell GDC, Blue Sky Network, Sky Connect, Wingspeed or ACARS, additional flight tracking data outside our normal coverage area is sent to authorized users only.

What areas of the world does Flight Explorer provide flight data for?

Flight Explorer has data feeds that provide you with a real-time picture of IFR aircraft over the US (including Alaska and Hawaii), Canada, United Kingdom (for approved customers only), New Zealand and sections of the Atlantic and Pacific Oceans.

Flight Explorer has also partnered with Honeywell GDC, Blue Sky Network, Sky Connect, Latitude Technologies and Wingspeed to track their aircraft anywhere in the world. Flight Explorer can also display ACARS data.

How real-time is it?

Flight Explorer Professional users receive individual aircraft updates every minute. The Flight Explorer client software that you run from your PC receives updates from our servers every 10 seconds. This means that you receive fresh air traffic data every 10 seconds.

What are the minimum system requirements to run Flight Explorer?

There are no true "minimum" requirements to run Flight Explorer other than a PC or PC-emulated platform running Windows NT, 2000, XP or higher. The following minimal system specs are simply a recommendation to ensure optimal performance:
  • At least a Pentium 1 GHz computer with 256MB RAM is recommended.
  • A screen resolution of at least 1280 X 1024 is recommended for best display results.
  • Windows XP is recommended but Flight Explorer will run on any Windows 98 or later system.
  • Internet access (either dedicated or dial-up), or other dedicated communication line.
  • Microsoft Dial-up Networking installed and operational (if dialing into the internet)

May I use my existing on-site Meteorlogix or WSI weather feed with Flight Explorer?

Yes. To set this up, please contact Flight Explorer technical support.

Does Flight Explorer work with Microsoft Windows 2000 Terminal Server?

We have a number of customers who are currently using Flight Explorer with Microsoft Windows 2000 Terminal Server edition and the Citrix MetaFrame add-on to bring the power of Flight Explorer to their MAC and Unix based desktops. Feedback from our customers indicates that this solution works VERY well, and everyone has been extremely pleased with the performance. No incompatibilities have been reported.

Does Flight Explorer run on a Mac?

Flight Explorer will run on a Mac if an emulator program is installed. For more information, go to www.apple.com and search for “emulator”.

Will Flight Explorer work behind a firewall?

With the IP addresses and Port numbers provided in the Flight Explorer built in help system or by Flight Explorer technical support, Flight Explorer may be set up to run behind a firewall.

Why do some aircraft appear with a BLOCKED tail number?

A BLOCKED tail number is an aircraft where the owner/operator has requested to have their tail number removed from display on flight tracking tools via the NBAA’s BARR (Blocked Aircraft Registration Request) program. To have your tail number BLOCKED, go to http://www.nbaa.org/@@wACoAAPQOwEA/asdi/.

Can Flight Explorer views specific to my user id be saved to a server so I may use them at any computer on the network?

With the new command line parameter introduced in 4.1, users may now pull up their User Defined Views and User ID at any computer on the network. For additional assistance, please contact customer support.

If I install Windows XP Service Pack 2 will Flight Explorer Professional run properly?

Flight Explorer 5.0 has been thoroughly tested on Windows XP platforms with Service Pack 2 and no compatibility issues have been found. Windows XP Service Pack 2 may also be installed on a machine on which Flight Explorer already exists without posing any problems.
 
 
 
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